How can we help?

No. SonaVue is a hearing-enhancement product — open-ear audio glasses for people with good hearing who want music, calls and real-time translation without tuning out the world around them. It is not a hearing aid and is not intended to address hearing loss. For that, see Harmonix Elevate, our FDA-cleared over-the-counter hearing aid.

SonaVue is a hearing enhancement for people with good hearing — audio glasses for everyday listening, calls and translation. Elevate is our FDA-cleared over-the-counter hearing aid, designed for adults with perceived mild to moderate hearing loss. Two distinct products, built for two distinct needs.

Smart audio glasses: everyday eyewear with open-ear speakers, microphones for calls and a touch control built into the temples. Music, podcasts, calls and — through the Ear Dance app — translation, without anything in your ears.

No. There is no camera and no display in the lenses. SonaVue is audio only, so the people around you are never being filmed.

Classic has a classic squared shape in gloss black acrylic. Jona (rounded) and K-Man (angular) are the premium frames in gloss acetate. They add microphones with noise reduction for calls, Auto On and Find My on iPhone.

Yes. All three frames are designed to be worn by anyone. Each comes in one standard size, so if you have a narrow face, try them on first.

Directional speakers in the temples beam sound toward your ears, and very little to anyone nearby. Because nothing sits inside your ear, you stay aware of your surroundings — traffic, conversation, your kids in the next room — while you listen.

At normal volume, very little: the sound is aimed at your ears. In a very quiet room or at high volume, someone right next to you may hear a little.

No. SonaVue is open-ear on purpose, so you keep hearing traffic, announcements and the people around you. Jona and K-Man use noise reduction on the microphones, so the other person on a call hears you more clearly.

Yes. There is a speaker in each temple. Wear both temples as normal. They work as one pair.

Yes. SonaVue pairs over Bluetooth 5.4 with iOS and Android phones for audio and calls, and the companion app — available on the App Store and Google Play — adds translation and settings.

Yes. Classic has two beamforming microphones. Jona has three and K-Man two, both with noise reduction. You answer and end calls from the touch control on the temple.

Yes, if your phone supports it: the glasses open your phone's voice assistant from the touch control.

Jona and K-Man work with Apple's Find My app on iPhone, so you can see where you last had them. It is not available on Android or on the Classic.

Jona and K-Man switch on by themselves when you unfold them and put them on. The Classic has a normal on/off.

All three SonaVue frames are rated IP54 — protected against dust and splashing water — but they are not waterproof. Don't swim, shower, or submerge them, keep the charging cable dry, and wipe them down if they're caught in the rain.

Wipe them dry with the cloth and let them dry before charging. They are rated IP54, which covers splashes, but don't wear them in the shower, sauna or pool.

For walking and everyday activity, yes. They are not sports or safety glasses.

They are designed for adults. If a child uses them, an adult should check the fit and keep the volume low.

Three options on every frame: lenses that darken in the sun (clear indoors, grey outside), polarised sunglass lenses, and progressive reader lenses in +1.0, +1.5 or +2.0, with +2.5 on the way. All filter blue light and give UV400 protection.

They react to UV light: they darken outdoors and clear again indoors. How dark they get depends on how strong the UV is, even on a cloudy day.

Most windscreens block the UV that makes the lenses darken, so they stay lighter behind the wheel. If you want dark lenses for driving, choose the polarised sunglass lens.

Not quite. Temperature affects the reaction too, so the same lens can darken a little differently in the cold than in the heat.

Lenses that darken change with the light. The polarised sunglass lens is always dark and cuts reflected glare from water, snow and wet roads.

No. The sunglass lens is category 3, made for bright sun. Never wear it for night driving.

They are progressive. The top of the lens is for distance and the bottom is a fixed reading strength, so you can read your phone and still see across the room.

Start from the strength you already use in reading glasses. Stronger is not better: too much magnification makes you hold things closer. If you are unsure, or your eyes differ from each other, ask an optician.

Not really. Age is only a rough guide. The distance you read at and your current glasses matter more, and an eye test gives the right answer.

Often a few days. Turn your head toward what you want to see rather than looking out of the corner of the lens, where it is less sharp.

SonaVue ships with clear, sun and reader lens options. The frames use a standard optical alignment, so many opticians can fit your own prescription lenses — we recommend confirming with yours before you order.

No. They are ready-made reading lenses. For a prescription, or if your eyesight changes, see an optician or optometrist.

Think about your current glasses: do they feel too wide or too narrow, or slide down your nose? Choose the SonaVue shape closest to the ones that sit well. Shape is a matter of taste; a secure fit is what makes them comfortable all day.

Usually the bridge does not match your nose. An optician can often make a small adjustment. The temples hold the speakers and battery, though, so they must never be heated or bent hard.

Yes, with care. Small adjustments at the nose and frame front are fine. The temples contain electronics, so they should not be heated or bent.

It is a good start, but two frames with the same numbers can fit differently. Compare the width of the front and how the bridge sits.

Use the cloth in the box. Keep liquid away from the speakers, microphones, touch area and charging contacts, and don't use solvents or harsh cleaners.

Avoid it. Heat can bend the frame, damage lens coatings and harm the battery. Keep them in the case, out of the sun.

Acetate keeps its gloss best when you wipe it regularly. Avoid spraying hair products or sunscreen straight onto the frame, and store it in the case.

No. The battery is built in and is not user-replaceable. If it stops holding a charge, contact us.

About 10 hours of streaming on a full charge over Bluetooth 5.4, and about 8 hours of hands-free calls. The HWA series runs a little longer — about 11 and 9. A full charge takes about an hour and a half.

Yes. Ten minutes on the charger gives about two hours of listening.

Use the magnetic cable from the box. It snaps onto the contacts on the temples and plugs into a standard USB-C cable and charger. A USB-C charger is not included.

High volume, long calls, translation and cold weather all shorten battery life, and batteries age over time. Charge fully and try again at normal volume.

Switch the glasses on, open Bluetooth settings on your phone and select SonaVue. After the first time, they reconnect by themselves when Bluetooth is on.

Check they are charged and switched on and not connected to another phone or laptop nearby. Turn Bluetooth off and on again and search once more.

On the other device, choose "forget" for SonaVue or switch its Bluetooth off, then pair with the phone you want.

Check that SonaVue is selected as the audio output on your phone, turn the volume up on both, and pause any other Bluetooth device.

Check the left/right balance in your phone's accessibility settings. Then restart the glasses and pair again. If it continues, contact us.

Dry and clean the touch area on the temple and tap a little more slowly. Gloves and moisture stop it working.

Yes, with most devices that support Bluetooth audio. Some controls may behave differently than on a phone.

If they are physically damaged, won't charge, get hot, or a restart and re-pairing don't fix it. Email support@harmonix.is.

The free companion app for SonaVue and TravelerAI. It runs on your phone and adds translation, transcription and other tools. Music and calls work without it.

No. Translation happens in the Ear Dance app on your phone. The glasses are how you hear it.

The Ear Dance app supports 165 languages and dialects for translation. The list updates as the app evolves, so check the app for the current set.

No. Translation needs mobile data or Wi-Fi.

No. A lifetime subscription comes with every SonaVue and TravelerAI.

Pair the glasses in your phone's Bluetooth settings first. Then open Ear Dance, allow Bluetooth and microphone access, and follow the prompts. Most SonaVue glasses are recognised automatically. If the app asks for a code, contact us.

In Ear Dance, choose the mode for glasses and phone. You hear the translation in your glasses, and the other person speaks to and reads from your phone. Keep the glasses on yourself — they are not for sharing.

No automatic translation is perfect. Speak in short, clear sentences in a quiet place, and don't rely on it for legal, medical or safety information.

The app has to hear the sentence, send it for translation and read it back. Short sentences and a good connection make it faster.

Ear Dance is published by a third party and has its own privacy policy, shown in the App Store and on Google Play. Read it before you use translation for anything confidential.

We offer a 30-day return window. If SonaVue isn't the right fit, return it within 30 days of delivery for a refund. We ask only that items come back in their original condition and packaging.